# Refund & Cancellation Policy

**Effective Date:** [20/07/2026]

Welcome to **Push Digitech**. We value transparency and customer satisfaction. This Refund & Cancellation Policy explains how cancellations, payments, and refunds are handled for the digital marketing services provided by Push Digitech.

By purchasing or using our services, you agree to this policy.

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# 1. Nature of Our Services

Push Digitech provides professional digital marketing services, including but not limited to:

* Search Engine Optimization (SEO)
* Google Ads Management
* Social Media Marketing
* Website Design & Development
* Branding
* Performance Marketing
* Other digital marketing services

All services are delivered online.

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# 2. Payments

Projects are billed using milestone-based payments as agreed in the project proposal, quotation, service agreement, or invoice.

Payment for each milestone must be received before the corresponding work begins unless otherwise agreed in writing.

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# 3. Cancellation Policy

Cancellation terms vary depending on the specific service purchased and the signed agreement between Push Digitech and the client.

If you wish to cancel a project, you must submit your request in writing.

Cancellation requests are reviewed according to:

* The service agreement
* The project stage
* Work already completed
* Resources already allocated
* Expenses already incurred

Any cancellation charges, if applicable, will be determined according to the signed agreement.

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# 4. Refund Policy

As a general policy, **Push Digitech does not provide refunds** for digital marketing services.

However, refund requests may be considered **on a case-by-case basis** at our sole discretion.

Factors considered may include:

* Nature of the service
* Project progress
* Work completed
* Contractual obligations
* Exceptional circumstances

Approval of one refund request does not create an obligation to approve future requests.

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# 5. Non-Refundable Services

Unless otherwise stated in writing, payments are generally non-refundable once:

* Project planning has commenced
* Research has begun
* Strategy has been prepared
* Campaigns have been created
* Creative work has started
* Advertising accounts have been configured
* Development work has commenced
* Content has been produced
* Services have been delivered

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# 6. Client-Initiated Project Termination

If a client chooses to discontinue a project after work has commenced, payment obligations will be governed by the signed agreement.

The client remains responsible for payment for all completed milestones, work performed, third-party expenses, and approved deliverables up to the termination date.

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# 7. Revisions

Each project includes a fixed number of revisions as specified in the applicable proposal or agreement.

Requests exceeding the included revision limit may incur additional charges.

Major changes to the original project scope may require a revised quotation and timeline.

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# 8. Delays Caused by Clients

Push Digitech is not responsible for delays resulting from:

* Late approvals
* Missing content
* Delayed feedback
* Delayed payments
* Incomplete project requirements

Project timelines may be adjusted accordingly.

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# 9. Third-Party Costs

Payments made toward third-party services are generally non-refundable, including but not limited to:

* Google Ads spend
* Meta advertising budgets
* Domain registrations
* Web hosting
* Premium software
* Third-party subscriptions
* Stock images
* Premium plugins
* Licensed themes

These charges are subject to the respective third-party provider’s policies.

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# 10. Payment Disputes

If you believe an error has occurred with your payment, please contact our support team before initiating a chargeback or payment dispute.

We are committed to resolving genuine concerns promptly and professionally.

Initiating an unjustified chargeback after services have been delivered may constitute a breach of the applicable service agreement.

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# 11. Fraud Prevention

Push Digitech reserves the right to:

* Verify customer identity
* Request additional information
* Suspend services pending verification
* Reject fraudulent or abusive refund requests
* Refuse service where fraud or misuse is suspected

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# 12. Service Agreements

Where a separate proposal, quotation, Statement of Work (SOW), Master Service Agreement (MSA), or other written contract has been executed, that agreement shall prevail over this policy to the extent of any inconsistency.

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# 13. Limitation of Refund Rights

Digital marketing results depend on numerous external factors, including market conditions, customer behavior, competition, search engine algorithms, advertising platforms, and third-party systems.

Accordingly, Push Digitech cannot guarantee specific rankings, traffic, leads, sales, or revenue unless expressly agreed in writing.

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# 14. Compliance with Indian Law

This policy is intended to operate in accordance with applicable Indian laws, including the Consumer Protection Act, 2019 and other applicable legal requirements governing digital services and e-commerce.

Nothing in this policy limits any non-waivable statutory rights available to consumers under applicable law.

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# 15. Governing Law & Jurisdiction

This policy shall be governed by the laws of India.

Subject to applicable law and any contractual dispute resolution provisions, the courts located in **Karnataka, India**, shall have exclusive jurisdiction over disputes arising from this policy or the services provided by Push Digitech.

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# 16. Changes to This Policy

Push Digitech reserves the right to update or modify this Refund & Cancellation Policy at any time.

The latest version will always be published on our website.

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# 17. Contact Us

If you have questions regarding this Refund & Cancellation Policy, please contact us.

**Push Digitech**

Email: **[[support@example.com](mailto:support@example.com)]**

Website: **[https://www.pushdigitech.com]**

Contact Page: **[Insert Contact URL]**